What Are the Most Common Vending Machine Issues?

Posted on September 20, 2016 by Joseph Orsino

Most people might agree that vending machines are one of the greatest inventions. They provide a convenient lunch option for those who forgot to bring theirs, carry a selection of beverages and can help sate rumbly stomachs with a light snack. They’re a valuable asset to any workspace or public property – until they stop working, of course.

It’s 10 a.m. and you’ve only been to work for an hour or so. You forgot to eat breakfast and woke up late so you didn’t have time to stop on the way for a bite to eat. Now, you’re stuck working on an empty stomach until lunch time, but wait – the vending machine downstairs is fully stocked with a variety of snacks and goodies that are sure to tide you over until lunch time. You confidently make your way downstairs thinking of what you’re going to get along the way and finally arrive to make your selection. All that’s left to do is wait for the machine to free your selection and drop it to the bottom, but then your worst nightmare comes true: it gets stuck!

Stuck items are among some of the most common vending machine issues. Selections can get stuck on their way to the bottom of the machine, which is not only terribly frustrating for the purchaser, but can cause them to not want to use a machine again. Fortunately, this common problem is easy to repair and can even be fixed with the right equipment your maintenance crew might have on-hand.

What are some of the other common vending machine issues?

Out of Stock

Running out of products is bound to happen in vending machines, especially if you have an infrequent restocking schedule. If you know some items are outselling others, you may reconfigure your setup to offer additional inventory to keep customers happy.

Dollar Bill Issues

Some cash-only machines that are older have issues accepting dollar bills or giving back correct change. A professional technician, like those at Orsino Vending, can help get your machine working properly again so that your clients can buy confidently.

Vending Door Stuck

As vending machines age, the door or access panel for beverages or purchased items can wear out or get dented, making it difficult to buyers to get their item. Older machines can wear out, but with a quick repair or replacing old parts, your vending machine can be restored to fully usable form again.

Should the vending machines in your work, school or commercial space need repair, or if you’re considering upgrading or installing new machines, call the team at Orsino Vending today at 201-871-9286.

The Disappoint Of Vending Machines That Don’t Deliver

Posted on March 28, 2016 by Joseph Orsino

How many times have you gone into the work breakroom or cafeteria of a school for a vending machine snack and are met with an uncooperative machine that steals money rather than the delivering on the promise of a needed snack?

That scenario may be a bit more dramatic than the real occurrence, but you get the gist of the frustration.

Plain and simple, a vending machine is paid for by a corporation so that customers, employees and the public are provided with an affordable snack or beverage whenever they need one.

When a vending machine fails to work properly, whether it is with items that get stuck or money is taken but not processed for a purchased, this becomes a real problem and results in a downturn in vending machine revenue.

Vending machines can’t be fixed by those not experienced in the technical and mechanical functioning of a vending machine. Depending on the vending machine manufacturer, it could take days or weeks for a technician to come and service the machine.

It is unrealistic to expect your vending machine to work all the time without minor complications. Even the machines built with the greatest technology can malfunction in the slightest.

However, there is a great distinction between machines that break all the time and those that have problems on rare occasions.

That’s the difference between a good machine and a not so good one, how often they become problematic and the severity of the problem.

With Orsino Vending’s machines, you can expect our vending machines to be equipped with the best technology possible and to also receive professional technical support when you need it.

For service questions or to learn more about our vending machines, you can contact one of our service representatives at info@orsinovending.com or (201) 871-9286.

Why Is It Imperative To Have Your Vending Machine Repaired Quickly

Posted on February 6, 2015 by Joseph Orsino

Sometimes the difference between a good day and bad day at the office is a quick trip to the vending machine for a refresher, whether it is a snack or a drink. For the work staff and visitors, a vending machine is an absolute necessity that can help quench thirst and hunger to keep on going.

Since vending machines are vital to the working community and its customers, keeping up on repairs and maintenance is crucial. Most machine repairs are not complicated and can be fixed by a professional vending company, but regardless of the severity, you should still repair the problem.

Vending machine repairs can revolve around coins that are lodged, snack and drink dispensers not functioning, light display, button, and electrical problems. When time is of the essence, and when there is little time to take a breather during the workday already, a broken vending machine can become a big issue among users.

Newer Machines Are More Durable

Newer vending machines are less likely to break, but that does not mean it is impossible to happen. This is why it is critical to stay on top of machine maintenance, to ensure it will function properly. If you suspect there is a problem with your vending machine, contact a professional as quickly as possible.

Orsino Vending is a reliable source for your vending machine needs. We provide state of the art machines that are quick and efficient. We also supply the snacks and beverages as well. Feel free to contact us to learn more about our services.